Microsoft Certified Desktop Support Technician or MCDST

The Microsoft Certified Desktop Support Technician (MCDST) certification program tries to demonstrate that a technician can competently support end users and troubleshoot desktop environments running Microsoft Windows XP operating systems. M.C.D.S.T. candidates are required to pass two examinations viz., Exam 70-271 ("Supporting Users and Troubleshooting a Windows XP Operating System") and Exam 70-272 ("Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System").

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